Upcoming Appointments
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Important Message
PLEASE ONLY USE ACCURATE INFORMATION TO SCHEDULE YOUR APPOINTMENT
*Duplicate appointments will automatically be canceled*
Scheduler Notes
Effective December 1, 2023: Households with a bill credit of $1,000 or more are not eligible for an appointment.
Heating Assistance
Start and end dates for heating assistance are subject to change based on the availability of funding. Heating Assistance is provided during the winter months, and the offer of assistance is estimated to be available until the end of March 2026 or when funding is exhausted.
December 1, 2025, at 11:00 a.m.: Senior households (all adults in the household are 65+) and homebound households may begin scheduling appointments in available appointment slots. Medically Homebound households in which all adults in the household are homebound should call (470) 704-5097 and leave a detailed voice message to schedule an appointment. Homebound households should NOT schedule an appointment through the online appointment system.
January 2, 2026, at 11:00 a.m.: Appointment scheduling for the general public opens. The general public may begin scheduling appointments on January 2, 2026, at 11:00 a.m. General public appointments scheduled prior to January 2, regardless of the appointment date, will be cancelled.
List of Docs to Submit
The following documents are REQUIRED:
- Copy of Social Security cards for ALL household members
- Copy of State-issued ID of the applicant*
- Copy of Proof of income for the last 30 days for ALL household members 18+**
- Copy of Current Heating bill
- Copy of Current Electric bill
*If someone is representing an applicant, they must provide a copy of their state ID and a letter from the applicant, signed by them, giving permission to sign on their behalf.
**ANY household member with No Income must complete a zero-income form during the appointment.
Please note:
After reviewing your documents, we may request additional information to complete your application.
Failure to provide ALL required documentation will delay your assistance.
Income Guidelines
| 2025-2026 LIHEAP Income Eligibility Guidelines Income at or below 60% of Georgia’s state median income level | |
| Persons In Household | Maximum Household Income |
| 1 | $34,549 |
| 2 | $45,179 |
| 3 | $55,810 |
| 4 | $66,441 |
| 5 | $77,071 |
| 6 | $87,702 |
| 7 | $89,695 |
| 8 | $91,688 |
| In households with 9+ persons, add $1,906.00 for each additional household member. | |
Information
The mission of the Fulton Atlanta Community Action Authority is just as relevant today as it was when we started and we passionately continue our work to make a positive impact in the community.
Mailing Address for Fulton Atlanta Community Action Authority’s Assistance
- FACAA Community Resource Center P.O. Box 13367 Atlanta, GA 30324
- 341 Kelly St Atlanta, GA 30313
Additional Notes
Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached.
The day before your appointment, you will receive a reminder text message.
